Paper 6

Smart Services Using Voice and Images

Authors: Alexander I. Iliev, Peter L. Stanchev

Volume 47 (2021)

Abstract

In this chapter, we will emphasize on some of the most prominent advances in smart technologies that formulate the smart city ecosystem. Furthermore, we will be highlighting the automation of numerous developments based on the extraction and analysis of digital media, using speech and images. At present, there is a multitude of practical systems used for personalization and recommendation of different media. On the other hand, there are assorted types of services in different areas that are directly benefiting from these advancements. Most of them were created with human-machine interaction methodology in mind, where people had to interact with the machines in various ways. In the past this type of interaction has been completed through the use of conventional interfaces such as a mouse and a keyboard, where the user had to type a response manually, which was in turn recorded by the machine for subsequent analysis. Therefore, in order to simplify these types of interactions and lead to improvement of services, new methodologies must be studied, discovered and developed so as to improve services such as recommendation and personalization services.

Keywords

Smart systems, Emotion recognition, Voice recognition, Image recognition